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UNUM Help Center
Troubleshooting & FAQs
Troubleshooting & FAQs
  • Troubleshooting
    • Decoding the "We Restrict Certain Activity to Protect Our Community" Error
  • FAQs
    • Changing Instagram's Aspect Ratio on UNUM
    • UNUM Android Update: Instagram Integration Issues
    • How to clear cookies and cache
    • How to change or transfer Team Space ownership?
    • What is a Social Set?
    • Why can't I add more photos (Free Plan)?
    • Can I move photos already posted to Instagram?
    • Collab and Pinned posts on my IG feed are not showing on UNUM
    • How to Switch Brand or Team
    • My UNUM feed does not match my actual Instgram feed
    • How to Reconnect Your Instagram Account on UNUM
    • My reel does not appear n the app
    • I hid a content that I posted on Instagram and I could not restore it
    • I have a subscription but the app tells me I am on the free plan
    • How to Restore Hidden Posts on Mobile
    • Will I lose my content if I delete the UNUM app?
    • How do I allow UNUM to access my Photos?
    • How do I fix my age restriction on Instagram?
    • Why isn't my plan working?
    • Is UNUM approved by Instagram?
    • Can I move photos already posted to Instagram?
    • How can I post on Facebook, Instagram, and Pinterest at the same time?
    • What file format can I upload in the UNUM app?
    • How to manually add Reels to your feed
    • Can I edit the Reel cover in UNUM?
      • How to Connect Your Instagram Business Account to UNUM Without a Facebook Page
    • How to delete media files in the UNUM Media Library?
    • How does the free trial work in UNUM?
    • What is the white Bookmark icon?
    • UNUM Android Update: Instagram Integration Issues
  • How to delete my UNUM account?
  • Tutorial Videos
  • Can I edit the cover photo of my Reel in UNUM?
  • How to stop receiving UNUM newsletter?
  • "I can't connect my Personal Profile anymore." What to do?
  • What are the size limitations or requirements for video uploads?
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Tutorial Videos

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Last updated 1 year ago

Watch tutorial and walkthrough videos here:

https://vimeo.com/unumcareteam