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UNUM Help Center
Troubleshooting & FAQs
Troubleshooting & FAQs
  • Troubleshooting
    • Decoding the "We Restrict Certain Activity to Protect Our Community" Error
  • FAQs
    • Changing Instagram's Aspect Ratio on UNUM
    • UNUM Android Update: Instagram Integration Issues
    • How to clear cookies and cache
    • How to change or transfer Team Space ownership?
    • What is a Social Set?
    • Why can't I add more photos (Free Plan)?
    • Can I move photos already posted to Instagram?
    • Collab and Pinned posts on my IG feed are not showing on UNUM
    • How to Switch Brand or Team
    • My UNUM feed does not match my actual Instgram feed
    • How to Reconnect Your Instagram Account on UNUM
    • My reel does not appear n the app
    • I hid a content that I posted on Instagram and I could not restore it
    • I have a subscription but the app tells me I am on the free plan
    • How to Restore Hidden Posts on Mobile
    • Will I lose my content if I delete the UNUM app?
    • How do I allow UNUM to access my Photos?
    • How do I fix my age restriction on Instagram?
    • Why isn't my plan working?
    • Is UNUM approved by Instagram?
    • Can I move photos already posted to Instagram?
    • How can I post on Facebook, Instagram, and Pinterest at the same time?
    • What file format can I upload in the UNUM app?
    • How to manually add Reels to your feed
    • Can I edit the Reel cover in UNUM?
      • How to Connect Your Instagram Business Account to UNUM Without a Facebook Page
    • How to delete media files in the UNUM Media Library?
    • How does the free trial work in UNUM?
    • What is the white Bookmark icon?
    • UNUM Android Update: Instagram Integration Issues
  • How to delete my UNUM account?
  • Tutorial Videos
  • Can I edit the cover photo of my Reel in UNUM?
  • How to stop receiving UNUM newsletter?
  • "I can't connect my Personal Profile anymore." What to do?
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  1. FAQs

How does the free trial work in UNUM?

UNUM's premium features are right at your finger tips! We want to give interested members a chance to explore the app for the first time.

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Last updated 7 months ago

In the web app:

First time users of the app will be given 7-day free trial.

Free trials are not separate products but regular subscriptions with deferred payment. UNUM members should cancel it before the free trial expires.

To cancel, it must be done on the iOS device:

Open the Settings app.

Tap your name.

Tap Subscriptions.

Tap the subscription (in that case UNUM Pro).

Tap Cancel Subscription. You may need to scroll down to find the Cancel Subscription button.

Should they want to continue using the premium features, they should then subscribe to our paid plans .

First time users of the app will be given two weeks free trial. After the period, the members will then have the free version of the app.

Should they want to continue using the premium features, they should then subscribe to our paid plans .

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