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UNUM Help Center
Troubleshooting & FAQs
Troubleshooting & FAQs
  • Troubleshooting
    • Decoding the "We Restrict Certain Activity to Protect Our Community" Error
  • FAQs
    • Changing Instagram's Aspect Ratio on UNUM
    • UNUM Android Update: Instagram Integration Issues
    • How to clear cookies and cache
    • How to change or transfer Team Space ownership?
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    • How to Switch Brand or Team
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    • My reel does not appear n the app
    • I hid a content that I posted on Instagram and I could not restore it
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    • How to Restore Hidden Posts on Mobile
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    • How do I allow UNUM to access my Photos?
    • How do I fix my age restriction on Instagram?
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    • Is UNUM approved by Instagram?
    • Can I move photos already posted to Instagram?
    • How can I post on Facebook, Instagram, and Pinterest at the same time?
    • What file format can I upload in the UNUM app?
    • How to manually add Reels to your feed
    • Can I edit the Reel cover in UNUM?
      • How to Connect Your Instagram Business Account to UNUM Without a Facebook Page
    • How to delete media files in the UNUM Media Library?
    • How does the free trial work in UNUM?
    • What is the white Bookmark icon?
    • UNUM Android Update: Instagram Integration Issues
  • How to delete my UNUM account?
  • Tutorial Videos
  • Can I edit the cover photo of my Reel in UNUM?
  • How to stop receiving UNUM newsletter?
  • "I can't connect my Personal Profile anymore." What to do?
  • What are the size limitations or requirements for video uploads?
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  1. FAQs

How to manually add Reels to your feed

As it turns out, this is an Instagram-specific issue where, sometimes, the data from Instagram is incorrect, and a few Reels are getting filtered. This is why they don't show up on the main feed.

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Last updated 1 year ago

The workaround for this rare case is to manually add the Reel to your UNUM feed.

To add Reels to your feed:

1. Locate the video in the Reel tab.

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2. Tap the “...” button.

3. Tap “Copy link”.

4. Login into your UNUM account.

5. Go to your grid space and tap the “+” button in the toolbar.

6. Select “Add Reels.

7. Paste the Instagram link and click “Add to Space”.

In case you get an error message (shown below), don’t worry! All you need to do is choose the date and time the video was posted.

That’s it! Your posted Instagram Reels will now load into your grid space.

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