📂Post & Media Upload Limits

Wondering why your upload stopped? Or how many posts you can schedule? Here's the full breakdown by plan — no surprises.

📦 Upload Limits by Plan:

File Size Limit

Mobile App - Generally, media size is 100MB (But if media file is largerthe file will most likely be compress/scaled down to under 100MB)

Web App - 280 Megapixels

🤔 Why am I hitting a media limit?

If you’re on the Free plan, you can upload up to 20 items per month across all your content (photos, videos, etc). You’ll see a tracker inside your account showing how many uploads you have left.

Want unlimited? Upgrade to Pro or Teams to remove all upload caps.

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📸 Why is my media stuck on “processing”?

This usually happens with large video files or when UploadCare (our cloud processor) hits a delay. Here's what to try:

1. Wait 1–2 minutes (most files process fast).

2. Try refreshing your browser.

3. If it still doesn’t work, try compressing the file and uploading again.

Still stuck? Reach out to [e-mail] and attach a screenshot or video if you can.

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🧠 Other FAQs

What file types can I upload?

• Images: JPG, PNG, GIF

• Video: MP4, MOV Animated content and vertical formats work best for Reels and TikToks.

Can I upload from desktop or mobile? Yes — both. Just log in on the web or mobile app and drag/drop or tap the + icon to add media.

Can I upload to a specific channel only? Yes. You can upload directly to any one of your channels, your media library, your calendar, biobar, the options are endless!

Why can't I add more photos? You’ve likely hit your plan's upload limit. Upgrade to unlock more uploads — or wait until the next monthly reset on your Free plan.

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🔁 Uploads Reset

For Free plan users: Uploads reset every 30 days.

Check your usage bar inside your account to keep track. We’ll also send a banner when you’re getting close.