❗Reconnecting your Instagram + FB Channels

Sometimes third-party apps (like Instagram or TikTok) update their systems or APIs, which can cause your connected social accounts to expire or disconnect. No worries — we’ve made it easier than ever to reconnect your socials in UNUM.

How to Refresh Your Socials

1

Go to Settings (Profile Icon)

Head to the top right corner, and click your profile icon

2

Click edit under your Workspace

Click edit to the right of your Workspace name

3

Click Social Channels

Tap Social Channels under Memebers

4

In "Manage Social Channels" click the 3 dots to the right of your Facebook Page

Click 3 dots to the right of the social channel you want to reconnect

5

Select "Reconnect Channel"

You will then be directed to relog into that social channel

6

✅ Channel Reconnected

After logging into your account, your Social Channel will now be reconnected with UNUM

That’s it — you're reconnected and good to go!

Still not working? Try removing channel, and connecting again by clicking "new social channel" button at the bottom