> For the complete documentation index, see [llms.txt](https://unum.gitbook.io/unum-help-center-2026/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://unum.gitbook.io/unum-help-center-2026/troubleshooting-and-help/billing-and-subscriptions.md).

# Billing & Subscriptions

<figure><img src="/files/PSO5x1GzCWBwHVJwgo8C" alt=""><figcaption></figcaption></figure>

#### 💬 Common Questions

**Why does it say I’m on Free when I paid?**\
Double-check which workspace you’re viewing. Plans are tied to each *workspace*, not your whole account. Switch under “Account Settings” → “Team Workspaces.”

**Can I upgrade one workspace and not the others?**\
Yes! Each workspace has its own plan. Keep your personal one Free and upgrade your client’s to Teams? Totally fine.

**How do I cancel or change my subscription?**\
Click **Support** → **Billing & Plan** to manage your subscription. Changes apply after your current billing period ends.

**If I cancel, will I lose everything?**\
Nope. You’ll just drop to Free when your paid plan ends. Content stays — but features like analytics or scheduling will pause.

**How many people can I invite?**

* Free = just you
* Pro = 2 people max
* Teams = 10 people
* Unlimited = sky’s the limit

**Where can I see my limits and usage?**\
Go to **Support** → **Account Settings**. You'll see:

* Current plan
* Upload count
* Workspace + member count
* Subscription details

**I bought a one-time promo (like AppSumo), how do I activate it?**\
Email us at **<support@unum.la>** with:

* Your receipt
* Your UNUM email\
  We’ll get it unlocked for you.