⚠️Auto-Posting + Token Issues

Having trouble auto-posting or seeing token expired errors? Here's how to fix it and what you can schedule with UNUM.

---

✅ What can I auto-post with UNUM?

You can auto-post directly to:

• Instagram Feed

• Instagram Reels

• Instagram Stories

• Instagram Threads

• YouTube Shorts

• Pinterest

• Facebook

• TikTok

• Twitter (X)

• LinkedIn

Just upload your content, schedule it, and we’ll take care of the rest.

---

⚠️ Why is auto-post not working?

The most common reason is:

Your Instagram or TikTok isn't a Business account connected to a Facebook Page.

As of December 2024, Meta and other platforms require stricter permissions to allow auto-posting. To auto-post, make sure:

• Your Instagram is set to a Business account

• It's connected to a Facebook Page

• You've approved posting permissions during social setup

---

🔁 How to fix token issues

Tokens expire due to:

• Password changes

• Meta/TikTok security resets

• Revoked app permissions

Here’s how to reconnect:

1. Click the Socials icon in your UNUM sidebar

2. Look for channels marked Token Expired

3. Click ... > Refresh

4. Follow the steps to log in and reauthorize

Once reconnected, your scheduled posts will resume.

---

👀 What happens if I don’t reconnect?

Posts to that social channel will fail to publish. You’ll see a warning and any upcoming auto-posts will pause until you reauthorize.

---

🧠 Quick Answers

Can I auto-post to TikTok and YouTube Shorts? Yes — TikTok (Business accounts only) and YouTube Shorts are fully supported.

Can I auto-post Stories and Reels? Yes! UNUM supports direct auto-posting for Instagram Stories, Reels, and Feed posts.

Can I auto-post to Threads and LinkedIn? Yes, both Threads and LinkedIn are supported — just connect the channels from your Socials dashboard.

Why does this keep happening? Most often it’s due to platform-side resets (Meta, TikTok, etc.). Reconnecting your token usually fixes it in seconds.