📂Post & Media Upload Limits
Wondering why your upload stopped? Or how many posts you can schedule? Here's the full breakdown by plan — no surprises.
📦 Upload Limits by Plan:
🤔 Why am I hitting a media limit?
If you’re on the Free plan, you can upload up to 20 items per month across all your content (photos, videos, etc). You’ll see a tracker inside your account showing how many uploads you have left.
Want unlimited? Upgrade to Pro or Teams to remove all upload caps.
📸 Why is my media stuck on “processing”?
This usually happens with large video files or when UploadCare (our cloud processor) hits a delay. Here's what to try:
Wait 1–2 minutes (most files process fast).
Try refreshing your browser.
If it still doesn’t work, try compressing the file and uploading again.
Still stuck? Reach out to support@unum.la and attach a screenshot or video if you can.
🧠 Other FAQs
What file types can I upload?
Images: JPG, PNG, GIF
Video: MP4, MOV Animated content and vertical formats work best for Reels and TikToks.
Can I upload from desktop or mobile? Yes — both. Just log in on the web or mobile app and drag/drop or tap the + icon to add media.
Can I upload to a specific channel only? Yes. You can upload directly to any one of your channels, your media library, your calendar, biobar, the options are endless!
Why can't I add more photos? You’ve likely hit your plan's upload limit. Upgrade to unlock more uploads — or wait until the next monthly reset on your Free plan.
🔁 Uploads Reset
For Free plan users: Uploads reset every 30 days.
Check your usage bar inside your account to keep track. We’ll also send a banner when you’re getting close.
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