๐Ÿ“‚Post & Media Upload Limits

Wondering why your upload stopped? Or how many posts you can schedule? Here's the full breakdown by plan โ€” no surprises.

๐Ÿ“ฆ Upload Limits by Plan:

๐Ÿค” Why am I hitting a media limit?

If youโ€™re on the Free plan, you can upload up to 20 items per month across all your content (photos, videos, etc). Youโ€™ll see a tracker inside your account showing how many uploads you have left.

Want unlimited? Upgrade to Pro or Teams to remove all upload caps.


๐Ÿ“ธ Why is my media stuck on โ€œprocessingโ€?

This usually happens with large video files or when UploadCare (our cloud processor) hits a delay. Here's what to try:

  1. Wait 1โ€“2 minutes (most files process fast).

  2. Try refreshing your browser.

  3. If it still doesnโ€™t work, try compressing the file and uploading again.

Still stuck? Reach out to support@unum.la and attach a screenshot or video if you can.


๐Ÿง  Other FAQs

What file types can I upload?

  • Images: JPG, PNG, GIF

  • Video: MP4, MOV Animated content and vertical formats work best for Reels and TikToks.

Can I upload from desktop or mobile? Yes โ€” both. Just log in on the web or mobile app and drag/drop or tap the + icon to add media.

Can I upload to a specific channel only? Yes. You can upload directly to any one of your channels, your media library, your calendar, biobar, the options are endless!

Why can't I add more photos? Youโ€™ve likely hit your plan's upload limit. Upgrade to unlock more uploads โ€” or wait until the next monthly reset on your Free plan.


๐Ÿ” Uploads Reset

For Free plan users: Uploads reset every 30 days.

Check your usage bar inside your account to keep track. Weโ€™ll also send a banner when youโ€™re getting close.

Last updated