๐Post & Media Upload Limits
Wondering why your upload stopped? Or how many posts you can schedule? Here's the full breakdown by plan โ no surprises.
๐ฆ Upload Limits by Plan:

๐ค Why am I hitting a media limit?
If youโre on the Free plan, you can upload up to 20 items per month across all your content (photos, videos, etc). Youโll see a tracker inside your account showing how many uploads you have left.
Want unlimited? Upgrade to Pro or Teams to remove all upload caps.
๐ธ Why is my media stuck on โprocessingโ?
This usually happens with large video files or when UploadCare (our cloud processor) hits a delay. Here's what to try:
Wait 1โ2 minutes (most files process fast).
Try refreshing your browser.
If it still doesnโt work, try compressing the file and uploading again.
Still stuck? Reach out to support@unum.la and attach a screenshot or video if you can.
๐ง Other FAQs
What file types can I upload?
Images: JPG, PNG, GIF
Video: MP4, MOV Animated content and vertical formats work best for Reels and TikToks.
Can I upload from desktop or mobile? Yes โ both. Just log in on the web or mobile app and drag/drop or tap the + icon to add media.
Can I upload to a specific channel only? Yes. You can upload directly to any one of your channels, your media library, your calendar, biobar, the options are endless!
Why can't I add more photos? Youโve likely hit your plan's upload limit. Upgrade to unlock more uploads โ or wait until the next monthly reset on your Free plan.
๐ Uploads Reset
For Free plan users: Uploads reset every 30 days.
Check your usage bar inside your account to keep track. Weโll also send a banner when youโre getting close.
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