❗Fix Token or Sync Errors

Sometimes third-party apps (like Instagram or TikTok) update their systems or APIs, which can cause your connected social accounts to expire or disconnect. No worries — we’ve made it easier than ever to reconnect your socials in UNUM.

How to Refresh Your Socials

1

Click the Socials

Head to the top left corner of your workspace and click on Socials.

2

Find the account with a token issue

Look for any social account marked with Token Expired or a red ⚠️ icon.

3

Click the 3-dot menu

Tap the menu next to the disconnected account

4

Select “Refresh”

UNUM will walk you through reconnecting — either logging in again, or auto-refreshing if you're already logged in on your desktop browser

That’s it — you're reconnected and good to go!

🎥 Pro Tip: Need extra help? Check out our quick walkthrough video above.