💳Billing & Subscriptions
Not sure what plan you're on? Wondering why your upload limit hit a wall? Let’s break it all down.
💬 Common Questions
Why does it say I’m on Free when I paid? Double-check which workspace you’re viewing. Plans are tied to each workspace, not your whole account. Switch under “Account Settings” → “Team Workspaces.”
Can I upgrade one workspace and not the others? Yes! Each workspace has its own plan. Keep your personal one Free and upgrade your client’s to Teams? Totally fine.
How do I cancel or change my subscription? Click Support → Billing & Plan to manage your subscription. Changes apply after your current billing period ends.
If I cancel, will I lose everything? Nope. You’ll just drop to Free when your paid plan ends. Content stays — but features like analytics or scheduling will pause.
How many people can I invite?
Free = just you
Pro = 2 people max
Teams = 10 people
Unlimited = sky’s the limit
Where can I see my limits and usage? Go to Support → Account Settings. You'll see:
Current plan
Upload count
Workspace + member count
Subscription details
I bought a one-time promo (like AppSumo), how do I activate it? Email us at support@unum.la with:
Your receipt
Your UNUM email We’ll get it unlocked for you.
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