🌀Feed Not Matching IG / Collab Posts / Reels Issues
If your UNUM feed isn’t perfectly aligned with your actual Instagram feed, or if you’re running into issues with Collab posts and Reels, you’re not alone. Here’s why it happens and what to do:
🔄 Why Doesn’t My Feed Match Instagram?
This is due to limitations with Instagram’s API (what third-party apps like UNUM use to sync with Instagram).
Some posts (like Reels-only, Stories, Collabs, or manually archived/deleted content) don’t always sync cleanly to your visual planner.
Things that don’t always sync:
Collab Posts where you aren’t the original author
Archived or deleted posts
What you can do:
Use our Reels tab to preview what’s scheduled or drafted separately
Expect minor sync delays (especially after tokens refresh)
🤝 Collab Posts Not Showing?
If you’re tagged as a Collaborator, but not the original poster, that post won’t always appear in your UNUM grid.
Instagram’s API prioritizes showing content posted by the original account. We’re actively exploring better visibility here.
🎬 Reels Cover Not What I Wanted
You didn’t select Reels tab before scheduling
Reel was scheduled without a cover image
Reel was scheduled to publish to Reels only and not your Feed
Fixes:
Always preview your Reel in the Reels tab inside the post editor
Choose a cover before scheduling
Toggle the option to show in Feed
If your video says “Processing,” re-upload the media file
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